Frequently Asked Questions

Plan Features

Everything You’ll Need to Know

Q: When can I enroll?

A: New Hires:  within 30 days of your date of hire

     All Employees:  During Open Enrollment

Q: How do I enroll?

A:  CLICK HERE to schedule an appointment to speak with a Benefits Counselor.  

Q:  When will my benefits be effective?

A:  New Hires:  1st of the month following your date of hire

      Open Enrollment:  November 1, 2024

Q:  How do I file a claim?

A:  Online:  Go to TrustmarkVB.com 

      Call:  Trustmark Claims: 877-201-9373

                More information can be found below.  Click on “Filing a Claim with Trustmark” under Plan documents.

 

Plan Documents

Trustmark

Contact Card

Trustmark

Voluntary Benefits Portal Brochure

Websites

Trustmark

Voluntary Benefits Site

Trustmark

Voluntary Benefits Claims and Policy Forms

Trustmark

File a Claim Online

Contacts

Trustmark Customer Service

for policy questions

800-918-8877

Trustmark Claims Service

for claims

877-201-9373